Privacy Policy
How we handle information shared through this website.
Who we are
This website presents SylverTide and E2. E2 is the flagship platform brand for products including eflow2u, AI Studio, AgentOS, AIGateFlow, SenseFlow, ReportHub, ConfigStudio, epay2u, and ProFixIT.
Information we collect
When you contact us through the website, we collect the information you choose to provide, such as your name, email address, company, phone number, and message. We may also receive basic technical information generated by normal website operation, such as IP address, browser information, and security logs.
How we use information
We use website contact information to review and respond to enquiries, arrange product conversations or demos, maintain business correspondence, operate and protect the website, improve our services, and meet applicable administrative or legal requirements.
Sharing
We may share information with authorised personnel and service providers who support website hosting, data storage, communications, security, or administration, where this is reasonably needed for the purposes described here. We do not sell personal information submitted through this website.
Storage and transfers
Information may be stored or processed using service providers that help us operate the website and respond to enquiries. Where information is transferred across borders, we take steps intended to protect it in line with applicable requirements.
Security and retention
We use reasonable administrative, technical, and organisational measures intended to protect information against unauthorised access, use, disclosure, alteration, or loss. No website or transmission method can be guaranteed to be completely secure. We keep information only for as long as reasonably needed for the purposes described here, or as required for business, legal, or record-keeping purposes.
Your requests
You may contact us to ask about information you have shared through this website, or to request access, correction, or deletion where applicable. Use the contact page or email info@sylvertide.com.
Changes
We may update this Privacy Policy from time to time. The updated version will be posted on this website.